Frequently Asked Questions

Everything you need to know about shopping at Blue Marble Toys.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your toys to arrive sooner for a special occasion.

What is your return policy for opened toys?

We offer a 30-day return policy. Items must be in their original packaging to receive a full refund. If a toy has been opened and is found to be defective, we will provide a replacement or store credit.

Are your toys safe for children and non-toxic?

Safety is our top priority. All products sold at Blue Marble Toys meet or exceed ASTM and CPSIA safety standards. We ensure all materials are non-toxic, BPA-free, and age-appropriate.

Do you offer international shipping?

Currently, Blue Marble Toys ships to the United States and Canada. We are working on expanding our logistics to reach more playrooms globally in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I include a gift message with my purchase?

Yes! During the checkout process, you can select the 'Gift' option to include a personalized message that will be printed on a special card and included in the package.